Shipping policy

At Nagomi, we are committed to delivering your orders in a timely and seamless manner, so you can start transforming your space into a peaceful sanctuary as soon as possible.

Order Processing Time

All orders are processed within 1–2 business days after confirmation.
Once your order is processed, it is handed over to our logistics partners for delivery.

Shipping Timeline

Our standard delivery timeline is 3–7 business days from the date of dispatch, depending on your location.

* Metro cities: 3–5 business days
* Non-metro locations: 5–7 business days

Please note that delivery timelines may vary slightly due to external factors such as weather conditions, public holidays, or unforeseen logistical delays.

Shipping Charges

* Free shipping on all prepaid orders
* A nominal shipping fee may apply to Cash on Delivery (COD) orders, if applicable

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/WhatsApp/email so you can monitor your delivery in real time.

Delays & Exceptions

While we strive to meet our delivery timelines, there may be rare delays due to:

* High order volumes
* Customization requirements
* Remote location deliveries

In such cases, our team will proactively keep you informed.

Address Accuracy

Please ensure that your shipping address and contact details are accurate. Nagomi will not be responsible for delays or failed deliveries due to incorrect information.

Contact Us

For any questions or concerns regarding your order, feel free to reach out to us at hello@nagomi.in. Our team is always happy to help.

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Thank you for choosing Nagomi.
Here’s to creating a home that feels calm, beautiful, and truly yours ✨